Optional features

HushTalks may offer an optional verification feature to creators, public figures, organisations, non-governmental organisations, companies, brands and other eligible users. Verification is voluntary. A user who does not request verification may continue to use HushTalks through the standard pseudonymous profile system, subject to these Terms and applicable account rules.

Information processed for verification

When you request verification, we may process information necessary to review and administer the request, including:

• your HushTalks username, user identifier and verification request identifier;
• the verification category selected or assigned to the request, such as Creator/Public Figure, Organisation/NGO or Company/Brand;
• your real name, public name or organisation/brand name;
• the profile photo, logo or other approved image you ask us to display;
• the email address from which you contact us and the content of verification-related correspondence;
• links to official social media profiles, websites, business domains or other public references used to confirm identity or authority;
• verification status, timestamps and administrative records associated with the request; and
• other information reasonably necessary to resolve a verification question, security issue, impersonation report or ownership/authority dispute.

Please do not send identity documents or other sensitive information unless HushTalks specifically requests them and explains why they are necessary.

Verification by email and external channels

The app may create a verification request and open a pre-filled email in your device’s email application. If you send that email, it is transmitted through your chosen email provider. Your email address will therefore be visible to HushTalks and may be processed as part of the verification record.

To confirm identity or authority, HushTalks may contact an applicant through an official or publicly available channel, such as an official social media account, business email address, organisation website or company domain.

Purposes of verification processing

We process verification information to:

• review and decide verification requests;
• confirm that a profile is operated by the person, organisation, company or brand it represents, or by an authorised representative;
• prevent impersonation, fraud and misuse of verification badges;
• activate, maintain, suspend or revoke Verified Profiles;
• protect users and the integrity and security of the Service; and
• handle disputes, reports, account compromise and other verification-related incidents.

Public information after approval

If a verification request is approved, the approved verified name or public name, approved profile photo or logo, verification badge and, where applicable, verification category may be displayed publicly on HushTalks wherever the Verified Profile is represented, including profiles, HushClubs, Talkrooms and host or speaker views.

Verification correspondence, email addresses, request identifiers, internal review notes and supporting verification references are not made public solely because a profile is verified.

A Verified Profile does not require other users in the same HushClub or Talkroom to disclose their real-world identity.